BARTON INTEGRATION LLC

Technical Service Coordinator

Mon, 14 Sep 2026 15:43:02 +0000

**This is not an IT support role, this is support of physical security systems**

Technical Service Coordinator

Location: Hybrid. Must live within commuting distance of Irvine, CA.

Why Barton

We're a tight-knit, Southern California based team that designs, installs, and supports security and life safety systems for commercial and industrial clients across the country. Our clients count on us to keep their people and property safe, and we take that seriously.

We're growing, and we're looking for people who want to grow with us. Here, your ideas get heard and your work makes a real difference. You'll be part of a team that has your back, shares what they know, and celebrates the wins together. We'll teach you the systems, invest in your training, and give you room to take ownership and move up.

If you're looking for more than just a job and want to be part of a team that's building something, we'd love to hear from you.

About the Role

You'll be the main point of contact for clients needing remote support, service coordination, and technical guidance on their security and fire alarm systems, including but not limited to Avigilon Alta and Brivo access control; Bosch and DMP burglar alarms; Digital Watchdog and Wisenet Wave camera systems; and Firelite and Potter fire alarm systems. This is a coordination and client-facing role run entirely through Salesforce, not a software/IT helpdesk position. No programming/coding skills are required, though industry experience is a plus.

What You'll Do

Manage service Cases in Salesforce from intake to resolution
Troubleshoot issues remotely first, since many problems don't require a service call. When one does, you will send a quote based on the client's service level agreement, get approval, create a purchase order, order and coordinate pickup of parts, and then schedule a technician for dispatch. Once the work is done, follow up with the client to make sure everything's running smoothly and they're satisfied. After that, coordinate with accounting to send the client an invoice.
Train new clients on how to use their system once installation is complete
Coordinate and schedule quarterly visual inspections and annual tests for fire alarm systems to keep clients compliant with NFPA 72 standards
Maintain license renewals for all clients to keep their systems active and up to date
Follow up with clients after police/fire dispatches to confirm the situation was resolved and address any next steps

What We're Looking For

Strong administrative, technical, and interpersonal aptitude; comfortable learning access control, burg alarm, IP video surveillance, and fire alarm system configuration and troubleshooting
Not a fit: general IT helpdesk, software development, or coding-focused backgrounds (C++/Python/CompTIA not relevant)

Required Skills

Technical Knowledge: Understanding of, or strong aptitude for, low-voltage security systems, including alarm systems, CCTV, and access control systems.
Problem Solver: Strong troubleshooting and diagnostic skills, with the ability to resolve issues remotely.
Communication: Excellent verbal and written communication skills; ability to clearly explain technical concepts to non-technical stakeholders.
Customer Service: Proven experience in customer support or service roles, with a focus on responsiveness and client satisfaction.
Organizational Skills: Ability to manage multiple service requests simultaneously, prioritize effectively, and work well under pressure.
Technology Savvy: Proficiency in using computers, service ticketing systems, and various communication platforms (email, phone, video conferencing).
Team Player: Ability to work closely with field technicians and internal teams to ensure service excellence.
Perpetual Learner: Someone innately curious who is eager to learn and looks for opportunities for self-improvement at all times.
Initiative: Takes action independently to solve problems without needing to be told by a supervisor. Shows resourcefulness by coming up with innovative solutions and ideas.

Preferred Qualifications

Prior experience coordinating field technicians or similar dispatch roles.
Prior experience handling support cases.
Technical experience or certifications from security system manufacturers and vendors (access control, intrusion detection, fire alarm, and video monitoring) is a plus.
Salesforce & Slack experience is a plus
Bachelor's Degree.

Benefits

Competitive salary
Hybrid work flexibility
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for professional development
Great team atmosphere

Senior Technician (Low Voltage/Fire/Security/AV)

Mon, 27 Apr 2026 21:09:48 +0000

Barton Integration is seeking dedicated and skilled professionals to join our team as Integration Technicians. Technicians are responsible for installing, servicing, and supporting cutting-edge low-voltage systems including security, fire, AV, and network infrastructure. As a rapidly growing company, Barton Integration provides opportunities for career advancement and professional development.

Job Responsibilities:

Perform supervision for installations, terminations, and testing of equipment. Program and provision completed installations.

Communicate daily progress to clients and update Director with challenges.
Lead small teams on installations and service jobs, ensuring quality and efficiency.
Conduct advanced troubleshooting, testing, and repair of integrated systems.
Assist with system startups and ensure compliance with design specifications.
Mentor and train Technician I team members on best practices.
Collaborate with Field Engineers, Project Managers, and Director to address complex challenges.
Coordinate material and equipment needs to maintain project timelines.
Act as a subject matter expert and site leader, managing larger teams and complex installations.
Design system layouts and assist with pre-installation planning.
Oversee the full lifecycle of projects, including closeout and client handoff.
Perform advanced programming and end-user training for systems including access control, video surveillance, and intrusion detection.
Ensure all projects remain within budget and on schedule while meeting Barton’s quality standards.
Lead safety practices on site and enforce compliance.

Qualifications

8+ years of experience in the electronic or low-voltage industry.
Proficient in reading blueprints and schematics.
Proven ability to lead small teams and manage time effectively.
Competence in using hand and power tools safely and effectively.
Manufacturer certifications in access control, video surveillance, and intrusion systems a plus (e.g., Bosch, Avigilon Alta, LenelS2, Brivo, Genea, Kisi, Honeywell, Axis, Hanwha, Salient, among many best in class technology solutions).
Advanced troubleshooting and programming skills.
Experience designing systems and collaborating with project management.
High school diploma or equivalent.
Valid driver’s license with an acceptable driving record.
Strong attention to detail and willingness to learn.
Ability to work at heights, in confined spaces, and lift up to 50 pounds.

Working Conditions

Job sites include construction areas, office spaces, industrial environments, and outdoor locations.
Work may involve exposure to varying weather conditions, confined spaces, and heights over 6 feet.
Travel, including overnight stays, may be required.

Benefits:

Medical, dental, and vision insurance.
Retirement plan with company matching.
Paid time off (PTO) and sick leave.
Professional development and training opportunities.
Join Barton Integration and be part of a team that’s shaping the future of integrated security and technology systems!
Company Vehicle (Chevy Silverado 1500)

Outside Sales (Commission Only)

Mon, 27 Apr 2026 21:00:08 +0000

Who We Are:
We are a successful startup looking to aggressively capture a substantial market share. Our industry is recession proof and growing at a steady pace. We are innovators in the space by providing forward-thinking best in class technology solutions paired with a concierge consultative style of service and a relentless pursuit of the perfect client experience.

Who You Are:
You are the right candidate for this job if you are comfortable and thrive in a commission only environment. This means you are a hunter. You hunt and kill deals in order to eat; if you don't hunt, then you don't eat. That being said, this is NOT a brute force sale. It involves timing, relationships, technology, finesse, collaboration, patience, and a keen understanding of your clients ACTUAL NEEDS. IT/Networking and Construction knowledge are helpful but not required.

This position would be a good fit for you if:

You are a natural self starter.
You form relationships very quickly by being an authentic communicator.
People trust you because you do what you say you're going to do.
You become totally invested in your profession.
You're well researched and this allows you to analyze your client's unique challenges with a building block methodical approach.
You are honest and work hard.
You care about the quality of work you do, and you truly care about your clients and the people that buy from you.

If you are selected to be part of our team we will train you to understand the prospecting/consulting/sales process to a science: how to find opportunities, how to engage the prospective client/project, and most importantly, how to build rock solid solutions to protect their people, protect their businesses, and give them peace of mind.

What To Do:
Please dwell on the description above for a moment…if the statements above describe you then you will succeed in the system we have built. If this is not you, then it will become apparent once you're in the trenches so please be mindful of everyone's time in this application process. If this sounds intriguing then include PDF of your resume and reference #ProtectingPeople or #SecuringProperty or #PeaceOfMind in your cover letter.

Job Type: Commission

Benefits:

Health insurance
Professional development assistance
Referral program

Schedule:

Monday to Friday

Experience:

Sales Experience: 3 years (Preferred)